# Roaming eSIM profile

Roaming eSIM sells country, regional, and global prepaid data plans through its website and apps. It offers top-ups and 24-hour help by email and WhatsApp. Its pages give three different coverage totals, so we have not listed one country count.

- Official storefront: https://www.roamingesim.com/
- Updated: 18 Jul 2026, 19:23 UTC
- Profile status: Unverified
- Canonical: https://esimjournal.com/sellers/roaming-esim

## Seller score

Seller score: **62.8/100**

| Category | Score | Why |
| --- | ---: | --- |
| Price | 50.0 | There are not enough prices to judge this seller fairly. |
| Destinations | 50.0 | The catalog is broad, but seller pages give different totals. We could not confirm one country count. |
| Plan choice | 50.0 | There are not enough plan details to judge the full range fairly. |
| Website details | 62.0 | Some plan details appear only at checkout, and the site gives conflicting coverage totals and unclear feature rules. |
| Refunds | 55.0 | Refunds after activation are limited. Customers with technical problems must contact support. |
| Support | 85.0 | Email and WhatsApp help are available at any time, along with setup, billing, and top-up guides. |
| Customer reviews | 50.0 | We did not find a third-party rating with enough reviews to use in this score. |
| Last updated | 100.0 | We checked the storefront, support, terms, and app pages on 2026-07-18. |

## Coverage

The website and app give different totals: 187 countries, 180+ countries and regions, and 169+ destinations. We do not list one country count.

Regions:

- Global
- Africa
- Asia
- Europe
- Latin America
- Middle East
- North America
- Oceania

## Features and policies

| Item | Details |
| --- | --- |
| Mobile app | Yes |
| Top-up | Yes |
| 5G | The app listings mention 5G and LTE. Availability depends on the plan and local network. |
| Tethering | The pages we checked do not give one hotspot rule for every plan. Check the chosen plan before buying. |
| Phone number | The pages we checked do not say that plans include a phone number. Treat them as data-only unless the plan says otherwise. |
| Unlimited plans | The shop does not give enough consistent detail to describe one rule for all unlimited plans. |
| Refund policy | Cancellations and refunds are limited after activation. Customers with a technical problem must contact support. Local consumer rights still apply. |
| Support | Email, WhatsApp |
| Identity checks | The pages we checked do not list a general identity check. A destination or local network may still require one. |

## Sources

1. [Roaming eSIM official website](https://www.roamingesim.com/) from Roaming eSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: The store offers country, regional, and global travel eSIM plans.; The page showed an Albania starting price of USD 0.60 and 14 available plans.; The page displayed conflicting coverage references of 187 countries and 169+ destinations.
2. [Roaming eSIM support](https://www.roamingesim.com/esim/support) from Roaming eSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Support guidance covers ordering, installation, activation, top-ups, and billing.; The provider lists email and WhatsApp as support channels.
3. [Terms and conditions](https://www.roamingesim.com/terms-and-conditions) from Roaming eSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: The terms limit refunds and cancellations after activation.; Customers are told to contact support for a verified technical issue.
4. [Roaming eSIM travel data app](https://play.google.com/store/apps/details?hl=en&id=com.roamingesim.resim) from Roaming eSIM on Google Play. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: The app listing advertises coverage in 180+ countries and regions.; The listing advertises 5G and LTE connectivity, top-ups, and round-the-clock support.