# Nomad profile

Nomad sells local, regional, and global travel eSIMs, including fixed-data and unlimited plans. Its Japan page lists the network, price, data, validity, 4G or 5G support, and hotspot use. Refunds are simpler before a plan is installed or activated.

- Official storefront: https://www.nomadesim.com/
- Updated: 18 Jul 2026, 19:23 UTC
- Profile status: Unverified
- Canonical: https://esimjournal.com/sellers/nomad

## Seller score

Seller score: **80.1/100**

| Category | Score | Why |
| --- | ---: | --- |
| Price | 50.0 | There are not enough prices to judge this seller fairly. |
| Destinations | 95.0 | Nomad lists local, regional, and global plans for more than 200 destinations. |
| Plan choice | 50.0 | There are not enough plan details to judge the full range fairly. |
| Website details | 88.0 | The Japan page shows data, validity, price, networks, 4G or 5G, and hotspot rules before checkout. |
| Refunds | 82.0 | Unused plans can be returned within 30 days. Installed or activated plans have stricter rules and may need proof of a service failure. |
| Support | 90.0 | Nomad offers app, web, and chat help. We did not find phone support. |
| Customer reviews | 86.0 | Trustpilot listed a 4.3 out of 5 rating from 39,429 reviews on 2026-07-18. |
| Last updated | 100.0 | We checked Nomad's plan, coverage, refund, tethering, and Trustpilot pages on 2026-07-18. |

## Coverage

Nomad lists local, regional, and global plans for 200+ destinations. The total includes territories and regions, so it is not an exact country count.

Regions:

- Global
- Africa
- Asia-Pacific
- Europe
- Latin America
- Middle East
- North America
- Oceania

## Features and policies

| Item | Details |
| --- | --- |
| Mobile app | Yes |
| Top-up | Yes |
| 5G | 4G and 5G are listed at plan level. Actual generation depends on the package, supported device, location, and partner network. |
| Tethering | Nomad says tethering is generally supported, although performance and availability still depend on the device and network. |
| Phone number | Most catalog products are data-only; a number or calling feature should be assumed only when the selected package explicitly includes it. |
| Unlimited plans | Unlimited options are available in selected destinations. Speed management, usage thresholds, and refund exceptions are defined by the selected plan. |
| Refund policy | Requests normally must be made within 30 days. A plan that was not installed or activated may qualify for a full refund. Activated plans have stricter rules and may require low use and proof that the service failed. |
| Support | In-app chat, Help center |
| Identity checks | Identity checks depend on the destination and plan. The cited Japan listing did not state one. |

## Customer reputation

- [Trustpilot](https://www.trustpilot.com/review/www.nomadesim.com): 4.3/5, 39,429 reviews. As of 18 Jul 2026, 19:23 UTC.

## Sources

1. [Japan eSIM plans](https://www.nomadesim.com/japan-eSIM) from Nomad. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: A Japan plan offered 1 GB for seven days at USD 4.; The page listed KDDI au and SoftBank, 4G or 5G service, and hotspot use.
2. [Nomad eSIM shop](https://www.nomadesim.com/shop) from Nomad. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Nomad advertises local, regional, and global eSIM plans in more than 200 destinations.
3. [Nomad data plans refund policy](https://www.getnomad.app/documents/nomad-data-plans-refund-policy) from Nomad. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Refund requests generally must be made within 30 days.; Uninstalled or unactivated plans can qualify for full refunds, while activated plans have narrower conditions.
4. [Nomad tethering guidance](https://www.getnomad.app/help-center/hu/articles/9886336) from Nomad. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Nomad says its eSIM plans generally support tethering, subject to device and network behavior.
5. [Nomad eSIM reviews](https://www.trustpilot.com/review/www.nomadesim.com) from Trustpilot. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Trustpilot displayed a 4.3 out of 5 rating from 39,429 reviews.