# GigSky profile

GigSky sells eSIM plans for countries, cruise ships, and some flights. Its US plans include free, fixed-data, unlimited, and essentials options, with the network, hotspot rules, and speed limits listed. Refunds are limited and handled case by case when service fails.

- Official storefront: https://www.gigsky.com/
- Updated: 18 Jul 2026, 19:23 UTC
- Profile status: Unverified
- Canonical: https://esimjournal.com/sellers/gigsky

## Seller score

Seller score: **77.1/100**

| Category | Score | Why |
| --- | ---: | --- |
| Price | 50.0 | There are not enough prices to judge this seller fairly. |
| Destinations | 95.0 | Plans cover countries and regions, more than 200 ships, and some flights. |
| Plan choice | 50.0 | There are not enough plan details to judge the full range fairly. |
| Website details | 86.0 | The US page shows plan prices, networks, service type, hotspot rules, activation, and the daily speed limit. |
| Refunds | 65.0 | Most purchases are nonrefundable. A lightly used plan may receive some refund if service fails. |
| Support | 85.0 | GigSky has email support and a detailed help center. We did not find a 24-hour live support option. |
| Customer reviews | 86.0 | Trustpilot listed a 4.3 out of 5 rating from 4,820 reviews on 2026-07-18. |
| Last updated | 100.0 | We checked GigSky's plan, coverage, terms, feature, and Trustpilot pages on 2026-07-18. |

## Coverage

GigSky says its land plans work in 200 countries and regions. It also covers more than 200 ships and some airlines.

Regions:

- Global
- Africa
- Asia-Pacific
- Caribbean
- Europe
- Latin America
- Middle East
- North America
- Oceania
- Cruise
- Inflight

## Features and policies

| Item | Details |
| --- | --- |
| Mobile app | Yes |
| Top-up | Yes |
| 5G | The US plan mainly uses 5G, with 4G or 3G in some places. Other destinations and networks may differ. |
| Tethering | The US plan allows unlimited hotspot use, including on unlimited plans. Other destinations may have different rules. |
| Phone number | GigSky plans are data-only. They do not include normal calls or SMS, but internet calling apps still work. |
| Unlimited plans | US unlimited plans include 2.5 GB of high-speed data per day, then slower data until the daily reset. Other plans may differ. |
| Refund policy | Unused SIM and top-up purchases are usually nonrefundable. If service fails and very little data was used, GigSky may issue a full or partial refund. Customers should contact support before using more data. |
| Support | Email, Help center |
| Identity checks | The cited United States page says tourists do not need a local address, identity document, or mobile contract for that product. |

## Customer reputation

- [Trustpilot](https://www.trustpilot.com/review/gigsky.com): 4.3/5, 4,820 reviews. As of 18 Jul 2026, 19:23 UTC.

## Sources

1. [GigSky official website](https://www.gigsky.com/) from GigSky. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: GigSky sells data-only plans for land, regional, cruise, and inflight use.; The provider advertises broad coverage through hundreds of partners and offers a mobile app and top-ups.
2. [GigSky free offering and coverage](https://www.gigsky.com/free-offering?cruise-tab=true) from GigSky. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: GigSky describes coverage across 200 countries and regions, more than 200 ships, and selected airlines.
3. [United States eSIM](https://www.gigsky.com/country/esim-in-united-states) from GigSky. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: A United States fixed plan offered 1 GB for seven days at USD 4.99.; The page listed partner networks, 5G with fallback generations, unlimited hotspot use, and a 2.5 GB daily high-speed threshold for unlimited plans.
4. [Consumer terms of service](https://www.gigsky.com/terms-and-conditions/terms-of-service-consumer) from GigSky. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: General terms restrict refunds but allow case-by-case review for some minimally used service failures.
5. [GigSky reviews](https://www.trustpilot.com/review/gigsky.com) from Trustpilot. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Trustpilot displayed a 4.3 out of 5 rating from 4,820 reviews.