# aloSIM profile

aloSIM sells prepaid travel eSIMs for more than 200 countries and regions. Its Japan plan lists the network, 5G, hotspot use, top-ups, identity checks, and a Hushed phone number. It also sells unlimited plans, whose limits vary by package.

- Official storefront: https://alosim.com/
- Updated: 18 Jul 2026, 19:23 UTC
- Profile status: Unverified
- Canonical: https://esimjournal.com/sellers/alosim

## Seller score

Seller score: **82.0/100**

| Category | Score | Why |
| --- | ---: | --- |
| Price | 50.0 | There are not enough prices to judge this seller fairly. |
| Destinations | 95.0 | aloSIM lists local, regional, and global plans for more than 200 countries and regions. |
| Plan choice | 50.0 | There are not enough plan details to judge the full range fairly. |
| Website details | 92.0 | The Japan page shows data, validity, price, network, 5G, hotspot, top-up, identity-check, and phone-number details. |
| Refunds | 92.0 | The 30-day guarantee requires a receipt, and approval depends on the plan and the reason for the request. |
| Support | 95.0 | Email and live chat are available at any time. |
| Customer reviews | 82.0 | Trustpilot listed a 4.1 out of 5 rating from 1,968 reviews on 2026-07-18. |
| Last updated | 100.0 | We checked aloSIM's coverage, Japan plan, refund, support, and Trustpilot pages on 2026-07-18. |

## Coverage

aloSIM lists local, regional, and global plans for 200+ countries and regions. The total includes regions, so it is not an exact country count.

Regions:

- Global
- Africa
- Asia
- Caribbean
- Europe
- Latin America
- Middle East
- North America
- Oceania

## Features and policies

| Item | Details |
| --- | --- |
| Mobile app | Yes |
| Top-up | Yes |
| 5G | The Japan plan lists LTE and 5G. Other plans depend on the destination, phone, and local network. |
| Tethering | The Japan plan allows hotspot use. Other destinations and plans may have different rules. |
| Phone number | The Japan plan includes an international number through the separate Hushed app. Other plans may not. |
| Unlimited plans | Unlimited plans are available for some destinations and trip lengths. Speed and hotspot limits vary by plan. |
| Refund policy | aloSIM has a 30-day refund guarantee. It asks for the original receipt and details about the problem. Customers should stop using a failed plan and contact support because further use may affect the refund. |
| Support | Email, Live chat |
| Identity checks | The cited Japan listing says no identity check is required. Other destinations may differ. |

## Customer reputation

- [Trustpilot](https://www.trustpilot.com/review/alosim.com): 4.1/5, 1,968 reviews. As of 18 Jul 2026, 19:23 UTC.

## Sources

1. [aloSIM destination catalog](https://alosim.com/location/) from aloSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: aloSIM advertises plans for more than 200 countries and regions.; The catalog includes local, regional, and global travel eSIM options.
2. [Japan eSIM](https://alosim.com/destinations/asia-esim/japan-esim/) from aloSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: A Japan plan offered 1 GB for seven days at USD 4.50 on KDDI.; The page listed LTE or 5G, hotspot support, top-ups, no identity check, and a Hushed number.
3. [Refund policy](https://alosim.com/refund-policy/) from aloSIM. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: aloSIM publishes a 30-day refund guarantee and requests the original receipt and case details.
4. [aloSIM reviews](https://www.trustpilot.com/review/alosim.com) from Trustpilot. Accessed 18 Jul 2026, 19:23 UTC.
   Used for: Trustpilot displayed a 4.1 out of 5 rating from 1,968 reviews.